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Privacy Polic

BASIC DATA PROTECTION INFORMATION Responsible: COLECTIVO LOBA  Purpose: To respond to requests made through the website, to manage the sending of information, to manage your online purchases, to register as a user, to send the newsletter to which you are subscribed, to publish and control comments on our blog. + info Legitimation: Consent of the interested party and execution of a pre-contract/contract + info Recipients: No data will be transferred to third parties unless legally required or in the event that it is necessary to respond to your request + info Rights: You may exercise your rights of access, rectification, deletion and opposition, limitation of processing, data portability and not to be subject to automated individualised decisions. + info Additional information: You can consult additional information on data protection on our website. + info COLECTIVO LOBA, hereinafter, undertakes to comply with the legislation in force at all times regarding the processing of personal data. Through the following privacy policy, COLECTIVO LOBA, in accordance with the requirements set out in the GDPR, informs users of:
  1. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?
 
Identity COLECTIVO LOBA
Web www.colectivoloba.com
E-mail info@colectivoloba.com
The data controller is COLECTIVO LOBA: COLECTIVO LOBA informs the user that the data provided to us through browsing our website, the contact form or sending emails, will be processed by COLECTIVO LOBA and that such processing is included in the Register of Processing Activities managed by COLECTIVO LOBA in accordance with the provisions of the GDPR.
  1. WHAT IS YOUR PERSONAL DATA USED FOR?
In www.colectivoloba.com when you accept our privacy policy, you authorise us to use and process the personal data provided to:
  • To send you the information and provide you with the service you request through the various forms available on our website.
  • To provide you with information about the offers, products and services requested.
  • From time to time, COLECTIVO LOBA may use your personal data to send you notifications by email. Such notices will be made to inform about changes to our services or products or to our legal policies.
  • Process your purchase online through our platform.
  • Manage your comments on our blog
  • To send you the newsletter when you are subscribed, with the offers, activities and promotions of COLECTIVO LOBA and the sector that may be of interest to you.
  • Send you commercial communications about offers, activities and promotions of COLECTIVO LOBA and the sector that may be of interest to you by conventional or electronic means when you have ticked the box that you wish to receive information.
www.colectivoloba.com will endeavour at all times to establish appropriate mechanisms to obtain the User’s consent for the installation of cookies that require it. When a user accesses our website, a pop-up appears informing them of the existence of cookies and that if they continue browsing our page they give their consent for the installation of cookies. Acceptance of the installation of cookies entails acceptance of the storage of the IP address in the www.colectivoloba.com records, together with the date of acceptance, for a period of one year, in order to demonstrate the consent given. You can obtain more information in our “Cookie Policy”.
  1. WHAT IS THE LEGITIMACY FOR THE PROCESSING OF YOUR DATA?
The legitimacy for the processing of your data by COLECTIVO LOBA is based on:
  • In the execution of a pre-contract/contract to send you the information and provide you with the requested service, for the management of your online purchase and to register you as a registered user, which will not be possible otherwise.
  • In the user’s consent for the sending of the newsletter and commercial communications of the offers, activities and promotions of COLECTIVO LOBA and the sector that may be of interest to them and the management of our blog. The user may revoke the consent given at any time.
  1. HOW LONG DO WE KEEP YOUR DATA?
The data to send you the information or provide you with the service you request through the various forms available on our website, to manage your online purchase through our platform, and your registration as a user will be kept for as long as the contractual relationship is in force, and once it has ended during the legal limitation period. The data processed for the sending of the newsletter, to send commercial communications about offers, activities and promotions of COLECTIVO LOBA and the sector that may be of interest to you, management of your comments on the blog will be kept as long as the user does not revoke the consent given. The IP address obtained through cookies will have a storage period of one year, in order to demonstrate the user’s consent. Regarding the retention period of cookies, you can obtain more information on our website in the “Cookies Policy” section.
  1. WHAT KIND OF DATA DO WE PROCESS ABOUT OUR USERS?
COLECTIVO LOBA processes the following categories of data:
  1. a) Data of users who fill in any of the available forms: The personal data that COLECTIVO LOBA requests includes:
  • Identification data: name and surname, telephone number, postal address and email address
  • Data relating to the application
  1. b) Data of users who subscribe to the newsletter/want to receive information, commercial communications and information:
  • Identification data: Name and surname, email address.
  1. c) Data of users who register on our platform:
  • Identification data: Name and surname, postal and email address, telephone number, billing address
  1. d) Data of users who make a purchase:
  • Identification data: Title, name, surname, postal and email address, telephone number, billing address.
  • Transaction data: Products purchased and means of payment
  1. e) Data of users who browse our website: Data provided by cookies and Google Analytics.
Only those over 16 years of age can provide data through our website. If you are under this age, you must have the consent of your parents or legal guardians. The User guarantees the authenticity and timeliness of all the data that he/she communicates to COLECTIVO LOBA and declares that he/she is over 16 years of age, and will be solely responsible for any false or inaccurate statements made. The personal data processed by COLECTIVO LOBA may be mandatory or voluntary. Voluntary information is information that the user is not obliged to provide in order to contact us. The fields marked with an asterisk (*) or with the word (required) on our forms are mandatory, refusal to provide them will make it impossible to provide the service or attend to your request. In the event that you provide us with third-party data, you declare that you have their consent and you undertake to transfer the information that we provide you with in this clause, exempting COLECTIVO LOBA from any type of obligation. However, COLECTIVO LOBA may carry out verifications to verify that the third party has been informed by adopting the diligence measures established in the data protection regulations.
  1. TO WHOM WILL YOUR DATA BE COMMUNICATED?
No data will be transferred to third parties unless legally required or in the event that it is necessary to attend to your request.
  1. WHAT RIGHTS DO YOU HAVE AND HOW CAN YOU EXERCISE THEM?
The user may exercise the following rights before COLECTIVO LOBA:
  1. Access your personal data
  2. Rectify them when they are inaccurate or incomplete
  3. Request the deletion or cancellation of data when, among other reasons, they are no longer necessary for the purposes for which they were collected
  4. Object to your treatment
  5. Request the limitation of the processing of your data when any of the conditions provided for in the regulations are met.
  6. Request the portability of your data in the cases provided for in the regulations
  7. Prevent being subject to automated decisions
  8. Revoke the consents granted
In order to exercise their rights, the user must send a letter indicating the right they wish to exercise and attach a document accrediting their identity and postal or electronic address for notification purposes. This request can be made through the following email address: info@colectivoloba.com COLECTIVO LOBA must respond to the request for the exercise of rights within one month of receiving the request. This period may be extended by a further two months if necessary, taking into account the complexity and number of applications. We will inform you of any extension within one month of receipt of the request stating the reasons for the delay. Likewise, the interested parties have the right to complain to the competent Supervisory Authority (Spanish Data Protection Agency) when they consider that COLECTIVO LOBA has violated the rights that the data protection regulations recognize in www.aepd.es
  1. IS MY DATA SAFE?
COLECTIVO LOBA has a contract in force with the Hosting company Tropical Server S.L.U for the hosting of its website. It is a European company and has the latest systems in security measures. COLECTIVO LOBA guarantees the adoption of the appropriate measures to ensure the confidential treatment of your data given the confidential nature of the same. COLECTIVO LOBA undertakes to keep said data secret, treating them with the utmost confidentiality, and declares that it has implemented in its information system, the security policies corresponding to the type of data handled in accordance with the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of this data (GDPR). All the data provided through our platform is done using a secure protocol. Our website has an SSL certificate that allows an encrypted connection to be established when a user visits our website and exchanges information with us.
  1. DO YOU NEED AN ACCOUNT AND/OR PASSWORD?
The user can register on our website, for this it is essential to create an account. It is the user’s responsibility to maintain the confidentiality of account information, including the password, as well as any and all activities that occur on the account. The user is obliged to inform COLECTIVO LOBA immediately in the event of illegitimate use of their account or password, or if any security problem occurs, by sending an email to info@colectivoloba.com 
  1. LINKS TO OTHER WEBSITES
If you choose to leave our website through links to other websites that do not belong to our entity, COLECTIVO LOBA will not be responsible for the privacy policies of these websites or for the cookies that they may store on the user’s computer. Version: 2.0 Date: 05/02/26
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